Privacy Policy
Attorney Review Notice: This Privacy Policy is provided as a template and should be reviewed by qualified legal counsel before publication. Dark Harbor Private Investigations LLC is not a law firm and this document does not constitute legal advice.
1. Introduction
Dark Harbor Private Investigations LLC ("Dark Harbor," "we," "our," or "us") is committed to protecting the privacy and confidentiality of all individuals who interact with our website, contact us, or engage our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website located at darkharborinvestigations.com (the "Site") and our investigative services.
By using our Site or submitting an inquiry, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, phone number, email address, and mailing address when provided through our contact or consultation forms.
- Inquiry Information: Details you voluntarily provide about your matter type, urgency, and case description when submitting a consultation request.
- Technical Data: IP address, browser type, device information, and pages visited, collected automatically through standard web server logs and analytics tools.
- Communications: Records of correspondence between you and Dark Harbor via email, phone, or web form.
We do not collect sensitive personal information (such as Social Security numbers, financial account data, or health information) through our website. Any sensitive information shared in connection with an active engagement is governed by a separate engagement agreement.
3. How We Use Your Information
Information collected through this Site is used solely for the following purposes:
- To respond to consultation inquiries and assess whether an engagement is appropriate
- To schedule and conduct initial consultations
- To communicate with you about your inquiry or engagement
- To comply with applicable legal obligations
- To improve the functionality and content of our Site
We do not use your information for marketing purposes without your explicit consent, and we do not sell, rent, or share your personal information with third parties for commercial purposes under any circumstances.
4. TCPA Compliance — Telephone Communications
By providing your phone number and checking the TCPA consent box on our consultation form, you expressly consent to receive calls and text messages from Dark Harbor Private Investigations at the number provided, including calls and texts made using automated systems, in response to your inquiry. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us directly.
We do not initiate unsolicited marketing calls or texts. All phone and text communications are made in direct response to an inquiry you have submitted.
5. CAN-SPAM Compliance — Email Communications
Any email communications from Dark Harbor will identify the sender, include a valid physical address, and provide a clear mechanism to opt out of future communications. We do not send unsolicited commercial email. All email communications are sent in response to an inquiry you have initiated.
6. Data Retention
We retain inquiry and contact information for a reasonable period necessary to respond to your inquiry and, if an engagement is initiated, for the duration of and following that engagement as required by applicable law and professional standards. Inquiry records for matters that do not result in an engagement are retained for a limited period and then securely deleted.
7. Data Security
Dark Harbor implements reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Service Providers
We may use limited third-party service providers to operate our website (such as website hosting and analytics services). These providers are contractually prohibited from using your information for any purpose other than providing services to us. We do not share client inquiry data with any third party for marketing, advertising, or commercial purposes.
9. California Residents — CCPA Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of personal information. Dark Harbor does not sell personal information. To exercise your rights, contact us at the information below.
10. Texas Residents
Texas residents may have rights under the Texas Data Privacy and Security Act (TDPSA). If you wish to access, correct, or request deletion of personal information we hold about you, please contact us using the information provided below. We will respond to verified requests within the timeframe required by applicable law.
11. Cookies and Analytics
Our Site may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You may configure your browser to refuse cookies; however, some features of the Site may not function properly without them. We use analytics tools (such as Google Analytics) to understand how visitors use our Site. This data is aggregated and does not identify individual users.
12. No Attorney-Client Relationship
Dark Harbor Private Investigations is a licensed private investigation firm, not a law firm. Nothing in this Privacy Policy or on this website creates an attorney-client relationship or any legal privilege. If your matter involves active litigation, we recommend coordinating through your attorney.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site following the posting of changes constitutes your acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise any applicable rights, please contact us:
Dark Harbor Private Investigations LLC
Dallas–Fort Worth, Texas
Email: intake@darkharborinvestigations.com
Phone: (214) 555-0147